Return and refund policy

At BeautybyIshita.com, we are committed to providing high-quality products and services. Please review our refund and return policy carefully before making a purchase.

Refund Policy for Services

No Refunds on Services:

Once payment has been made for any of our services, it is non-refundable. We encourage you to fully understand the service you are purchasing and ensure it meets your needs before making a payment. If you have any questions or concerns about a service, please contact our customer support team before completing your purchase.

Return and Refund Policy for Products

Return Eligibility:

If you are not completely satisfied with your purchase of a product, you may be eligible for a return and refund. To qualify for a return, the product must be unused, unopened, in its original packaging, and in the same condition that you received it. Open or used products cannot be returned. We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

How to Initiate a Return:

To initiate a return, please contact our customer support team at [email protected] or call us at +919725160531 within 7 days of receiving your product. Our team will guide you through the verification process to determine if your return is eligible for a refund.

Verification Process:

Once you contact us, our team will verify your return request. You may be required to provide proof of purchase and details about the product’s condition. After the verification is complete, we will provide instructions on how to return the product.

Refund Process:

Upon receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 days.

Damaged or Defective Products:

If you receive a product that is damaged or defective, please contact us immediately. We will arrange for a replacement or refund upon verification of the issue.

Contact Us:

For any questions or concerns regarding returns or refunds, please reach out to us at [email protected] or call us at +919725160531.